Accessibility Statement

Last Updated: June 20, 2025

General

Paincur.com is committed to ensuring that our website and related digital services are accessible to people with disabilities. We believe every person has the right to live with dignity, equality, comfort, and independence. To achieve this, we have invested in staff training, regular accessibility audits, and advanced tools to enhance the usability of our site, aligning with the Web Content Accessibility Guidelines (WCAG 2.1), the Americans with Disabilities Act (ADA), and Section 508 of the Rehabilitation Act.

Accessibility on Paincur.com

Paincur.com utilizes the WAVE Evaluation Tool by WebAIM, a leading accessibility auditing solution, to identify and address accessibility issues. WAVE scans our website for compliance with WCAG 2.1, highlighting issues such as missing alternative text for images, low contrast text, and form accessibility. We apply these insights to improve features like keyboard navigation, screen reader compatibility, descriptive alt text for images, and captions for multimedia content. Additionally, our online forms, patient portal, and email communications are designed to meet accessibility standards, ensuring an inclusive experience across all digital touchpoints.

Ongoing Efforts

We are dedicated to continuously improving accessibility through:

• Regular Audits: Conducting monthly scans with WAVE to ensure compliance with WCAG 2.1 and address new content or updates.

• User Testing: Engaging users with visual, auditory, motor, and cognitive disabilities to validate accessibility features.

• Staff Training: Training our team on WCAG 2.1 compliance and Elementor-based remediation to maintain an accessible site.

• Feedback Integration: Incorporating user feedback to prioritize and resolve accessibility gaps.

Despite our efforts, some content may not yet meet the strictest accessibility standards due to technological limitations. We are actively working to address these gaps and welcome your input to improve our site.

Contact Us

If you experience difficulty with any content on Paincur.com, our patient portal, or other digital services, or if you require assistance, please contact our accessibility support team:

• Phone: (949) 650-1147 (Monday–Friday, 9:00 AM–5:00 PM PST)

• Email: frontoffice@cpsnewport.com

• Online Form: paincur.com/contact

To report an accessibility issue, please provide a description of the problem, the page URL, and your contact information. Our team will respond within 48 hours to address your concern and provide updates on resolution efforts.

Resources

Learn more about accessibility standards at w3.org/WAI/standards-guidelines/wcag or explore WAVE’s features at wave.webaim.org.

Disclaimer

While we strive to make Paincur.com fully accessible, some areas may not yet meet the highest standards. We appreciate your feedback to help us enhance accessibility for all users.

Paincur

485 E 17th St, Suite 500

Costa Mesa, CA 92627

Phone: (949) 650-1147